All Systems Operational

About This Site

Welcome to the Check21.com System Status page. This page provides our clients with transparency around service availability and performance for all products.

Please note that API endpoints are monitored each minute. Therefore, Check21.com will not investigate any intermittent issues which are equal to or under a 5 minute duration within a 24 hour period.

Check21.com Payment Gateway APIs Operational
90 days ago
99.99 % uptime
Today
Check21.com Payment Submission API Operational
90 days ago
99.99 % uptime
Today
Check21.com Payment and Customer Update API Operational
90 days ago
100.0 % uptime
Today
Check21.com Payment Status Verification API Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Image Processing APIs Operational
90 days ago
99.99 % uptime
Today
CheckVerification.com Verification Gateway APIs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 14, 2025

No incidents reported today.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025
Resolved - On 12/8/2025, between 11:30AM EST and 11:57 AM EST, one of the vendors used by Check21.com to validate bank account information experienced performance degradation. All Check21.com APIs continued to operate, but the response status reported to customers via the validation service was "Vendor Timeout", in most cases. The cause remains under investigation; any additional updates will be reported as received.
Dec 8, 16:30 UTC
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.