We are continuing to monitor network traffic and have had over 35 minutes of uptime with no latency or connection errors.
Posted Oct 28, 2020 - 03:11 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 28, 2020 - 03:05 UTC
Investigating
We are currently investigating a network incident which resulted in intermittent connection errors. The incident started at 10:30PM EST and was resolved at 10:33PM EST. We believe the error was confined to the Customer POST/PUT's.
Posted Oct 28, 2020 - 02:40 UTC
This incident affected: Check21.com Payment Gateway APIs (Check21.com Payment and Customer Update API).