X9 File Generation Misconfiguration
Incident Report for Check21.com
Resolved
A configuration file was uploaded prematurely to the Check21.com Payment Gateway production instance causing X9 files which were designated for delivery between 6:45PM and 7:00PM EST to be transmitted prior to 8:00PM EST. Files were generated and transmitted within that timeframe. Organizations whose bank cutoff times are set to 7:00PM EST may have been negatively affected - but it is unknown whether such issue impacted cash flow by one business day. Please check with your financial institution to confirm.
Posted Nov 30, 2021 - 00:30 UTC